Help

Order a certificate

To order a certificate from the G.R.O., follow these steps:

1. Access Entry information page
   On the Search Results page, click on the name in the first column in the record you’re interested in to go to the Entry information page.
2. Note key details
   On the Entry information page, make a note of the following details: name, quarter (or month) and year of registration, district, volume and page numbers. These details are required when ordering a certificate.
3. Verify with original index (if available)
   In most cases you can view an image of the original index by clicking on Download Scan below the individual record details.
4. Check for notes (Postems)
   Before ordering the certificate, click the envelope icon to check for Postems. Other FreeBMD users may have left helpful notes regarding the information on the certificate, which could save you the cost of ordering a certificate.
5. Order a certificate
   Once you're ready to order, go to the G.R.O. ordering page. This is where you can place the order for the certificate.
6. Follow-up and questions about your GRO order
   If you have any questions or follow-ups regarding your order please ensure you contact the GRO as we cannot help you with that.